"Prioritizing patient privacy as a core value, we hold every physician and employee accountable for safeguarding entrusted patient data”

 

Ziwa Thukha Healthcare Services is committed to protecting the privacy and security of your personal data, particularly your sensitive health information.

 

1. Types of Data We Collect
We collect the following types of personal data from you:
Personal Information: Name, contact details (address, phone number, email), date of birth, NRIC/passport number.
Health Information: Medical history, diagnoses, medications, treatment plans, lab results, imaging reports
Billing Information: Insurance details, payment methods
We may also collect additional information for specific purposes, such as emergency contact information or next-of-kin details

 

2. Purposes for Data Collection and Use
We use your personal data for the following purposes:
Delivering effective healthcare: This includes diagnosing and treating medical conditions, performing examinations, administering medications, and coordinating care with other healthcare providers.
Maintaining accurate medical records: We utilize your data to keep your medical history complete and up-to-date, track prescriptions and allergies, and generate reports for your doctors.
Communicating with you about your healthcare: We will keep you informed through appointment reminders, test results, important health updates, and any necessary information as required by law or regulations.
"We will never use your data for any purposes beyond those explicitly described in this Policy without first obtaining your clear and informed consent."

 

3. Consent
By signing our consent form, you agree to our collection, use, and disclosure of your personal data as described in this Policy. You have the right to withdraw your consent at any time by making a written request to our Data Protection Officer.

 

4. Data Sharing and Disclosure
We may share your personal data with the following third parties:
- Healthcare providers involved in your care
- Laboratories and imaging centers
- Insurance companies
- Government agencies, as required by law
We will only share your data with your consent or when it is legally required. We will ensure that any third party receiving your data takes adequate measures to protect its privacy and security.

 

5. Access and Correction of Data
You have the right to access, request correction of your personal data.

 

6. Complaints and Feedback
If you have any questions or concerns about our data handling practices, please contact our Data Protection Officer.

 

7. Updates to this Policy
We will notify you of any changes by posting the updated Policy on our website.